LEGAL

Privacy Policy

Last updated: March 2026  ·  AlphaCreative LLC

AlphaCreative LLC ("AlphaCreative," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website at thealphacreative.com or engage our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

01 Information We Collect

Information You Provide Directly

We collect information you voluntarily provide when you:

  • Submit a contact form or inquiry on our website

  • Schedule a strategy call or consultation

  • Enter into a service agreement or engagement with us

  • Communicate with us via email, phone, or other channels

This may include your name, email address, phone number, company name, job title, and any other information you choose to share.

Information Collected Automatically

When you visit our website, we may automatically collect certain technical information, including:

  • IP address and approximate geographic location

  • Browser type, version, and operating system

  • Pages visited, time spent on pages, and navigation paths

  • Referring URLs and exit pages

  • Device identifiers and screen resolution

This data is collected through cookies, web beacons, and analytics tools as described in Section 5 below.

Information from Third-Party Platforms

In the course of managing advertising campaigns on behalf of Clients, we may access data from advertising platforms including Google Ads, Meta (Facebook/Instagram), and LinkedIn. This data is used solely to manage and optimize campaigns and is governed by those platforms' respective terms of service and privacy policies.

02 How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to inquiries and communicate with prospective and current clients

  • To deliver, manage, and improve our services

  • To process payments and manage billing

  • To send service-related communications, updates, and invoices

  • To analyze website usage and improve site performance

  • To comply with legal obligations

  • To protect our rights, property, and safety, and that of our clients and others

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

03 Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:

  • Contractual necessity — processing required to perform a contract with you or take steps prior to entering one

  • Legitimate interests — processing necessary for our legitimate business interests, such as responding to inquiries and improving our services, where those interests are not overridden by your rights

  • Legal obligation — processing required to comply with applicable law

  • Consent — where we have obtained your consent for specific processing activities

04 Information Sharing & Disclosure

We may share your information in the following limited circumstances:

  • Service providers: We may share information with trusted third-party vendors who assist us in operating our business (e.g., email platforms, payment processors, scheduling tools), subject to confidentiality obligations

  • Advertising platforms: In managing campaigns, we may share Client business data with Google, Meta, and LinkedIn as necessary to execute and optimize advertising campaigns

  • Legal compliance: We may disclose information if required by law, regulation, legal process, or governmental request

  • Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction

We do not sell personal information to third parties.

05 Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance user experience and analyze site traffic. Cookies are small data files stored on your device.

Types of cookies we use:

  • Essential cookies: Required for basic site functionality

  • Analytics cookies: Used to understand how visitors interact with our site (e.g., Google Analytics)

  • Marketing cookies: Used to deliver relevant advertising and track campaign performance (e.g., Google Ads, Meta Pixel)

You can control cookies through your browser settings. Disabling cookies may affect certain site functionality. You may also opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

We use Meta Pixel and Google tag tracking on this website to measure the effectiveness of our own marketing. If you have visited this site, your browser data may be used to show you relevant advertising on those platforms. You can manage your ad preferences via Meta's Ad Preferences and Google's Ad Settings.

06 Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, maintain our business records, and comply with legal obligations. Specifically:

  • Client contact and project data is retained for a minimum of 5 years following project completion

  • Website analytics data is retained per the default retention settings of the applicable analytics platform

  • Marketing inquiry data is retained for up to 2 years if no engagement is established

Upon request, we will delete or anonymize your personal data unless retention is required by law.

07 Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you

  • Correction: Request correction of inaccurate or incomplete information

  • Deletion: Request deletion of your personal information, subject to legal retention requirements

  • Portability: Request transfer of your data in a machine-readable format

  • Objection: Object to processing based on legitimate interests

  • Restriction: Request restriction of processing in certain circumstances

  • Withdraw consent: Where processing is based on consent, withdraw that consent at any time

California residents (CCPA): You have the right to know what personal information is collected about you, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information.

To exercise any of these rights, please contact us at jose@thealphacreative.com. We will respond within 30 days.

08 Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encrypted communications (SSL/TLS) on our website

  • Access controls limiting data access to authorized personnel

  • Use of reputable, security-certified third-party service providers

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security and are not responsible for unauthorized access resulting from circumstances beyond our reasonable control.

09 Artificial Intelligence & Data Use Policy

Our Commitment: AlphaCreative uses AI tools to deliver better, faster results for our clients. We will never sell, license, or share your data with third parties for AI training purposes, and we will never use your confidential business information outside the scope of your engagement.

How We Use AI in Our Work

AlphaCreative uses artificial intelligence tools and agents as part of our service delivery workflow. These tools help us research, analyze, strategize, and produce work more effectively on your behalf. AI-assisted work may include:

  • Market and competitor research and analysis

  • Draft creation for ad copy, messaging, and strategic documents

  • Data analysis and performance reporting

  • Campaign structure recommendations and optimization inputs

  • Internal workflow automation and process management

All AI-assisted deliverables are reviewed, validated, and approved by a qualified AlphaCreative team member before delivery to you. We do not deliver raw AI output as a final work product.

How We Train and Improve Our AI Workflows

AlphaCreative continuously refines the AI agents and prompting systems we use to better serve our clients. This improvement process may involve:

  • Training our internal AI workflows using anonymized and aggregated patterns, examples, and learnings from past engagements

  • Refining our systems using generalized insights about what strategies and approaches produce effective results

  • Updating our AI configurations based on industry trends and platform changes

When we use engagement learnings to improve our AI systems, we do so only in a manner that removes or anonymizes identifying information. Your specific business data, client names, financials, strategies, or proprietary information are never used in identifiable form to train or improve AI systems.

What We Will Never Do

  • Sell, license, rent, or transfer your data to any AI platform, data broker, or third party for training or commercial purposes

  • Use your confidential business information to benefit any other client or third party

  • Submit your proprietary strategies, financial data, or client lists into public or shared AI models in an identifiable way

  • Allow any AI platform to retain or use your data for purposes beyond the immediate task for which it was submitted, to the extent we are able to control this through platform settings and agreements

Third-Party AI Platforms

In delivering our services, we may use third-party AI tools and platforms (such as large language models, analytics AI, or automation platforms). These platforms are subject to their own terms of service and privacy policies. We take care to:

  • Use enterprise or privacy-configured versions of AI tools where available

  • Avoid inputting personally identifiable client information into third-party AI tools unnecessarily

  • Review the data practices of any AI tool we deploy in client work

Upon request, we will disclose which AI platforms were used in connection with your specific engagement.

Your Right to Opt Out

If you prefer that your engagement be conducted without the use of AI-assisted tools, you may request this in writing at any time. We will honor such requests to the extent operationally feasible and will communicate any impact on timelines or deliverables. Please contact us at jose@thealphacreative.com.

10 Third-Party Links

Our website may contain links to third-party websites, including advertising platforms, scheduling tools, and partner resources. This Privacy Policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party sites you visit. AlphaCreative is not responsible for the privacy practices or content of third-party websites.

11 Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take steps to delete such information.

12 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Updates will be posted on this page with a revised effective date. For material changes, we will provide notice via email to active clients. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.

13 Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:

AlphaCreative LLC
Email: jose@thealphacreative.com
Website: thealphacreative.com

We are committed to resolving privacy concerns promptly and transparent.